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Privacy Policy

Effective Date: 10th June 2025

Welcome to Tyche AI! We greatly appreciate your trust and are deeply committed to protecting your privacy and safeguarding your personal information. This comprehensive Privacy Policy is designed to inform you about how we collect, use, disclose, and secure your data when you visit our website and utilize our services. We know that privacy policies can sometimes be lengthy and detailed, so we’ve structured this document to provide a clear overview for your convenience, along with in-depth information for those who wish to understand every aspect of our data practices. We encourage you to read this policy carefully to understand your rights and how we handle your information.

  1. Information We Collect

A. Personal Information

When you interact with Tyche AI, we may collect personal data that identifies or can be used to identify you personally, including but not limited to your name, email address, phone number, billing address, and other contact details. If you create an account, we will also collect your username and password credentials to secure your access. Additionally, when you contact our customer support team or engage with our representatives, we may record details of those interactions. If you make payments through our platform, payment information such as credit card details or other billing information may be collected, processed securely via our trusted payment partners.

B. Non-Personal Information

Apart from personal data, we also gather non-identifiable information that helps us improve our services. This includes technical data such as your IP address, browser type, operating system, device information, and language preferences. We utilize cookies and similar tracking technologies to monitor your browsing behavior, preferences, and interactions. This data may include the pages you visit, the time spent on each page, and which features you access or interact with on our platform.

C. Automatically Collected Data

Some data is collected automatically as a part of your interaction with our services. This includes information generated by cookies, web beacons, and other tracking technologies used on our site. We also maintain logs of your activities, such as login times, actions taken, error reports, and system diagnostics, to help troubleshoot issues and enhance user experience.

  1. How We Use Your Information

A. To Provide and Improve Our Services

We use your data to enable the core functionalities of our platform, including facilitating cryptocurrency trading features, account management, and transaction processing. Your information also helps us personalize your experience—such as customizing dashboards, notifications, and recommended features—to better suit your preferences. Furthermore, we analyze usage patterns and system performance data to optimize our platform’s reliability, speed, and security.

B. Communication

Your contact details allow us to send you important updates, system notifications, newsletters, promotional offers, and other relevant information about Tyche AI. We may also use your data to respond to inquiries, resolve issues, and provide customer support to ensure your experience is smooth and satisfactory.

C. Marketing and Analytics

We analyze aggregated, anonymized usage data to understand trends and user behaviors. This helps us identify areas for improvement, develop new features, and tailor our marketing strategies. Occasionally, we may conduct research initiatives to better understand the cryptocurrency trading landscape and enhance our service offerings.

D. Compliance

Your information is also used to ensure that we comply with applicable legal obligations, including anti-money laundering laws, financial regulations, and data protection requirements. We employ security measures to prevent fraud, detect suspicious activities, and respond to security threats promptly.

  1. Sharing Your Information

We respect your privacy and do not sell your personal data to third parties. However, we may share your information under certain circumstances:

  • Service Providers: We may share data with trusted third-party vendors and partners who perform services on our behalf, such as payment processors, hosting providers, customer support platforms, and analytics services. These partners are bound by confidentiality and data protection obligations.

  • Legal Authorities: If required by law, legal process, or governmental request, we may disclose your information to law enforcement agencies or other authorities to comply with legal obligations or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, sale of assets, or similar corporate transaction, your data may be transferred as part of the assets involved in such transactions, always subject to confidentiality and data protection agreements.

  1. Cookies and Tracking Technologies

We utilize cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies help us remember your preferences, authenticate sessions, and evaluate site performance. You can manage or disable cookies through your browser settings; however, doing so may limit some functionalities of our platform and affect your user experience.

  1. Data Security

Protecting your data is a top priority for us. We implement industry-standard security measures, including encryption of sensitive data, secure access controls, regular security assessments, and staff training. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure; therefore, while we strive to safeguard your information, we cannot guarantee absolute security against all threats. We encourage you to take precautions to protect your account credentials and personal information.

  1. Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • The right to access your data and obtain a copy of the information we hold about you.

  • The right to correct inaccurate or incomplete data.

  • The right to delete your data, subject to legal and contractual obligations.

  • The right to object to or restrict certain processing activities.

  • The right to withdraw consent at any time, where processing is based on your consent.

To exercise these rights or if you have questions about your data, please contact us at Legal@tycheaifintech.com.

  1. Data Retention

We retain your information only as long as necessary to provide our services, fulfill contractual obligations, and comply with legal requirements. When your data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

  1. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Tyche AI. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any personal information with them.

  1. Children’s Privacy

Our services are not intended for children under the age of 18 (or the applicable age in your jurisdiction), and we do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Effective Date” at the top of this document. We encourage you to review this policy regularly. Continued use of our platform after modifications signifies your acceptance of the updated terms.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: Legal@tycheaifintech.com

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Switzerland.